Can't sign in to Field Operations
Quick fixes for the Field Operations Portal per-user login.
Field Operations has one sign-in door — the per-user portal at /field-leadership/portal/login (your company email + your individual password).
- Confirm you're at /field-leadership/portal/login.
- Use the company email HR or Admin issued you — not a coworker's, not a personal email.
- If you were issued a temporary password and never signed in, the portal will force you to change it on first sign-in.
- Forgot the password? Use the Forgot Password link on the login page, or ask HR/Admin to reset it. The reset issues a fresh temporary password and invalidates the old one immediately.
- Still rejected? Ask HR/Admin to confirm your account is active. Deactivated accounts cannot sign in.
- Don't have an account at all? Ask HR or Admin to issue one — it takes a few minutes.
Why this mattersThe per-user portal carries operational accountability — every action you submit is signed in your name, which is why there is no shared-password alternative.
Once you sign in successfully, your browser holds a session token. You don't need to re-enter credentials again that same shift unless you close the tab or the session expires.